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Secure Payment Processing

All payments are processed securely through Paddle, our trusted payment partner. Paddle is a registered Merchant of Record and handles all payment processing, tax collection, and compliance requirements.

Payment Verification Requirements

To ensure security and prevent fraud, Paddle may require verification of your payment information. This process includes:

• • Identity verification through official documentation (government-issued ID, passport, or driver's license)
• • Payment method verification (bank statement or credit card statement)
• • Address verification matching your billing information
• • Additional information may be requested for high-value transactions or if suspicious activity is detected

Service Description

zotube provides online programming education courses and resources. Upon successful payment verification and processing, you will receive immediate access to your purchased course materials. Subscription plans automatically renew unless cancelled before the renewal date.

Refund Policy

We offer a 30-day money-back guarantee for all paid plans. Contact our support team within 30 days of your purchase date for a full refund. Refunds are processed through Paddle and may take 5-10 business days to appear in your account.

Subscription Management

You can manage your subscription, update payment methods, or cancel at any time through your account dashboard. Cancellations take effect at the end of your current billing period, and you will retain access to all materials until that date.